MooreLiife Return Policy

At MooreLiife, we sincerely hope you enjoy your purchase! We take great pride in providing you with top-quality hair extensions, and our team has worked diligently to ensure you receive the best products possible.

7-Day Return Policy

You have 7 days to request a refund. To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return claim, please contact us at support@mooreliife.com. If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Please note that items sent back to us without first requesting a return will not be accepted.

For any return questions, feel free to reach out at support@mooreliife.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Used or worn items cannot be returned. Unfortunately, we also cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Thank you for choosing MooreLiife! We’re excited to be part of your hair journey!